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Search resuls for: "Harriet Baskas"


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At Salt Lake City International Airport (SLC), a set of tire chains and a taxidermy rat landed in lost-and-found. The aptly named Lost and Found Software serves many U.S. and international airports as well as public transportation systems. Despite their differences, each provider promises to help customer service workers not only connect more lost items with their owners but to speed up returns as well. Hartsfield-Jackson Atlanta International Airport (ATL), Southwest Airlines, JetBlue, Delta Air Lines and others use NetTracer, which has been operating since 2004. Boomerang recently landed two airport customers: Savannah/Hilton Head (SAV) and New York’s Syracuse Hancock International Airport (SYR).
While travel demand is roaring back, many hotels, airlines, cruise operators and airports are still racing to hire and train workers. That means the level of customer service will likely take a hit, industry experts say. One potential bright spot can be found at sea: During the summer, several cruise lines had to cancel voyages due to staffing shortages, but major disruptions have been largely resolved. “It’s highly unlikely your holiday cruise will be canceled due to lack of staffing,” said Colleen McDaniel, editor-in-chief of Cruise Critic, a Tripadvisor-run travel site. “This year, I moved my annual holiday travel to earlier in December,” said Abby Rhinehart, an educational researcher in Tucson, Arizona.
Airlines’ service cuts that ramped up this summer show no sign of relenting this holiday season, leaving more travelers likely to pay higher fares for fuller planes at crowded airports. And while dozens of small cities receive federal subsidies to support air travel through the long-running Essential Air Service program, Malarkey Black said even 29 of those communities are facing potential cutbacks due to pilot shortages. For the regional flights that do remain, “fares are up markedly as a result of service cuts,” said Scott Keyes, the founder of Scott’s Cheap Flights. Major U.S. carriers have cited pilot shortages for their cuts at regional airports, with some of them saying the labor crunch would take years to resolve. “Commercial air service is an expected amenity to both businesses and residents alike,” Grover said, promising to work “relentlessly, tenaciously” to restore it.
Admission prices for museums, movies, concerts, theme parks and other cultural activities were 6.2% higher last month than they were in August last year, federal data show. The Museum of Craft and Design in San Francisco is offering art kits to Museum Day visitors. This is the fifth year MCD is participating in Museum Day. More ways to get free or discounted museum admissionsIf you miss Museum Day this weekend, don’t worry. Some sites, like Chicago’s Field Museum, offer state residents free entry on select days.
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